Frequently Asked
Questions
What pheromone is in D.A.P.® and is this safe to
humans?
The pheromones
released from D.A.P.® are nature
identical to the canine ‘appeasing’ pheromones secreted
by bitches from 3-5 days after the
puppy’s birth. As
pheromones are species-specific, canine pheromones will
have no effect on humans. The actual concentration
of pheromone in the air at any one time is tiny.
Is the D.A.P.® diffuser as effective in adult dogs as it is in
puppies?
Research has
clearly shown that the reassuring properties of
canine appeasing pheromone persist into
adulthood.
Will the D.A.P.® diffuser have any effect on other
pets?
Pheromones are
species specific and no effect on other pets is to be
expected.
Is the D.A.P.® device safe?
The
D.A.P.® diffuser device is
made in the EC to comply with
British Standard BS 60335. The device is widely
used across Europe for plug-in air fresheners, mosquito
coils, etc.
Could the device be used if a member of the
household suffers from
asthma?
In addition to
the pheromone content,
D.A.P.® contains a
paraffin-type mineral oil of a kind common to other
air freshener devices. If the client
considers that somebody in the house is particularly
sensitive, or has had problems when using similar devices
in the past, then we advise to use the device only
after consulting
with their GP.
Does the refill need to be changed even though
the liquid has not completely run
out?
Some devices will run for a little longer
than the 4 weeks due to differences in location, air
turnover, etc so you
may get slightly more than 4 weeks. The device will never
empty completely as the last few millilitres of liquid are not
sufficiently in contact with the wick. We advise to
replace the vial after 6 weeks even if some liquid
remains.
The level of liquid appears not to be going
down?
Slight variations
will occur depending on air
turnover. Check that the
wick is not broken (should extend from the bottom of the
liquid to a level flush with the top of the heated ceramic
plate). Check the device is turned on all the time.
Finally, try the device in a different electrical
socket.
Can the DAP diffuser be used in the same room as
a plug in air freshener?
Yes.
The diffuser smells of burning – is it
safe?
The
D.A.P.® diffuser device is
made in the EC to comply
with British Standard BS
60335. The device is widely used across Europe for
plug-in air fresheners, mosquito coils, etc. New diffusers may
smell slightly when first switched on, just as an
electrical heater might when dust has collected on it.
Diffusers in a very dusty environment may smell more
persistently. Be
sure that a dog or cat has not urinated or sprayed onto
the device.
The dog is destructive within the house – will
the D.A.P.® diffuser help?
If this behaviour
is related to fear or stress there is a
good chance D.A.P.® will help
especially if used in conjunction
with behavioural modification therapy. In
trials destructive behaviour was reduced by 85%. NOTE
– destructive dogs
may focus their destructive behaviour towards electrical
items within the home – be sure the diffuser is placed well out of
the dogs reach.
The dog eats
electrical devices,
where should the diffuser be
plugged?
Ensure that the
device is plugged in where the dog will not be
able to reach it.
The dog has eaten the diffuser/swallowed the
liquid?
The ingestion of
the oil within the vial might
give rise to diarrhoea as
mineral oils are sometimes administered for their
laxative properties.
Why should the diffuser not be plugged in under
furniture?
Oil vapour
(carrying the pheromones)
will rise in a column of
warm air above the device. If this rising air is blocked
(e.g. under a shelf, table, cabinet, etc) the oil may re-condense
and leave a visible mark. Circulation of pheromone will
be impaired.
Should the diffuser be switched off at
night?
No – the diffuser
should be left on continuously day
and night.
Can I empty some of the liquid out in to
the back of the car for when my dog has to travel?
No – the oily
formulation is only designed for use in an electric
diffuser.
|